The TTC shop gives "taking the TTC home" a whole new meaning - by offering officially licensed TTC merchandise.
Our quality souvenirs, gifts and apparel are a celebration of the iconic Toronto Transit Commission (TTC) and its service to the greatest city on the planet.
TTC is Toronto
For both visitors and residents alike, the TTC is the quick, convenient and safe way to get around Toronto.
The Toronto Transit Commission (TTC) has a rich history dating back to 1921. Since that time, the TTC has grown to become North America’s third largest transit system, providing 1.7 million customer journeys every work day, or around 538 million rides per year. Operating across five distinct modes of transportation, the TTC has developed a reputation for excellence in the integration of those modes through well-proven design.
In recent years, while safety standards remained high, it became evident there was a need to modernize our practices, culture and outlook in order to improve customer satisfaction, drive up staff morale, and to restore the TTC’s reputation as a role model among world transit systems. The Chief Executive Officer and his executive team identified strategic objectives in the TTC’s inaugural five-year plan designed to deliver a renewed vision – a transit system that makes Toronto proud. A key element in the TTC’s five-year plan is to improve the customer experience by providing services that meet or exceed customer expectations.
The TTC has a fleet of 796 subway cars (all cars are accessible) operating on three lines and 28 RT operating on the Scarborough Rapid Transit – Line 3 (SRT). The TTC’s five-year corporate plan outlines the significant work being scheduled to modernize and improve service including investing in major infrastructure improvement projects, 82 new trains, extensive track replacement in preparation for one-person train operation, a subway extension and the re-signaling of the TTC’s busiest line – Line 1 (Yonge-University) to Automatic Train Control.
The TTC maintains a fleet of 235 legacy streetcars (ALRV and CLRV models) and has ordered 204 new articulated streetcar models that are accessible and will increase capacity by 40 per cent over the existing fleet destined for retirement. As of 2016, the TTC had received and deployed 25 of these new streetcars.
The TTC has a bus fleet of 1,708 accessible 12-metre (40-foot) buses and 153 accessible 18.3-metre (60-foot) articulated buses providing greater capacity to busy bus routes. The TTC also offers para-transit service: 558 para-transit vehicles (includes 360 contract vehicles); and seven community buses.
The TTC’s bus fleet is entirely wheelchair and scooter friendly, as are the new articulated streetcars. All of the subway fleet is fully accessible, and nearly half of all subway and SRT stations are barrier-free.
After nearly 95 years in service – and at more than 30 billion customers carried – the TTC has grown to become one of the most visible and vital public service organizations in the Greater Toronto Area. The deep-seated principles of safety, service and courtesy first appeared on the TTC’s corporate crest more than a half a century ago. Our five-year plan has brought these principles back to the forefront. We have moved from planning to implementation on many of the initiatives outlined in our five-year plan. We have not only upgraded our infrastructure but we have adopted a new culture – that of a good neighbour and a competent business, one that is trusted to put the customer at the centre of every decision it makes.
For more information about the TTC, visit ttc.ca